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external/internal

Company Name:
Warren Equipment Company
Company Logo:
Requisition Number: 14-2951
Job Title: external/internal
Area of Interest: Technician
Company: Warren CAT
City: Enid
State / Province: Oklahoma
Job Description: Summary
This position is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
o Complete assigned jobs and task to meet flat rate times and re-do metric.
o Work safely and follow all WCAT safety policies and procedures.
o Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
o Follow contamination control and HAZMAT rules and regulations
o Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision
o Provide accurate information to management for quoting.
o Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments.
o Test and verify correct operation of all repairs and adjustments.
o Apply general failure analysis and procedures to determine proper diagnosis
o Adhere to all company policies
o Complete all Level I & Level II assigned training in a timely and proficient manner
o Mentor Machine team members.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; supports everyone''s efforts to succeed.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Safety - Observes safety procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Education and/or Experience
High school diploma or general education degree (GED); or suggest three to five years related experience and/or training; or equivalent combination of education and experience.
Language Skills
This position requires the ability to read and comprehend simple instructions, short correspondence, and memos and the ability to write simple correspondence. The position also requires ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to compute rate, ratio, and percentages. Ability to calculate figures and amounts such as percentages, area, circumference, and volume as required.
Reasoning Ability
Ability to apply a basic understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations is required.
Computer Skills
To perform this job successfully, an individual must have knowledge of Database software; Internet software; Manufacturing software and Order processing systems.
Certificates, Licenses, Registrations
o Clean driving record and ability to obtain CDL within 90 days of hire for field assignment
o Must be at least 21 to be assigned and operate field vehicle
o Successfully complete Work Steps assessment
o Will be certified prior to operating a forklift and/or man lift
o May be required to complete DOT physical
o May require MSHA certification
Other Skills and Abilities
o In depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment
o Must be certified in air-conditioning
o Flexibility to work various schedules including shift work, required overtime and on call
o This position requires specific product knowledge of engines, electrical, electronic, hydraulic, mechanical and pneumatic systems and components.
o Must be able to obtain or currently possess adequate tooling to perform duties.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
This job description is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Travel:
Up to 20%
EOE of Minorities/Females/Vets/Disability
We participate in E-Verify. For more information on E-Verify, please click links below.
E-Verify Description Link (English)
E-Verify Description Link (Espa ol)

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